1. Stop the source if it's safe to do so
If the water is coming from a supply line, shut off the main water valve. If it's from flooding or a source you can't control, skip to getting people and pets safe instead.
2. Get water out as fast as possible
The single biggest factor in outcome is how long water sits. Extraction within the first few hours dramatically reduces how much material needs replacing versus just drying.
3. Start air movement immediately
Fans and open windows (if weather allows) help even before professional drying equipment arrives. Airflow slows the moisture's spread into surrounding materials.
4. Move belongings away from wet areas
Furniture, rugs, and boxes sitting in or near water should be moved to a dry area as soon as it's safe, both to protect them and to reduce what needs drying in place.
5. Document before you clean up
Photos and video of the damage before extraction begins make the insurance process significantly smoother later.
6. Call for professional extraction
Mold risk rises sharply after about 24-48 hours of sustained moisture. Professional extraction and structural drying equipment reaches moisture trapped in materials that a shop-vac and fans can't fully address.
We respond 24/7 across Portland. Call (971) 899-0210 the moment you notice water damage.